FAQs

When choosing the right material handling equipment, it's important to consider the specific needs of your warehouse or industrial environment. Here are some options to help guide your decision:

1. Electric Pallet Jack
   An electric pallet jack is ideal for transporting goods in a warehouse or industrial setting. It uses an electric drive system to easily lift and move pallets, reducing manual labor and improving handling efficiency. Electric pallet jacks are perfect for high-frequency, long-duration use, making them suitable for busy warehouses or large facilities.
2. Hand Pallet Jack
   Hand pallet jacks, also known as manual pump trucks, are simple devices that rely on manual effort to lift and move pallets. They are designed for short-distance transportation and are especially useful in tight spaces, making them ideal for smaller operations or confined areas.
3. Manual Stacker
   A manual stacker is a manually operated device used to lift loads to higher positions. It is suitable for light-duty tasks in smaller warehouses or retail stores, where heavy lifting is not required. The manual lifting mechanism makes it a cost-effective solution for frequent but low-capacity lifting needs.
4. Semi-Electric Stacker
   A semi-electric stacker combines the ease of electric lifting with manual pushing or pulling. The electric power helps lift the load, while the operator manually moves the stacker. This type of equipment is perfect for medium-sized warehouses and moderate lifting tasks, though it may not be suitable for very heavy loads.
5. Full Electric Stacker
   Fully powered by electricity, a full electric stacker allows the operator to control both the lifting and moving functions. This type of stacker is ideal for heavy-duty, high-frequency work environments such as large warehouses and distribution centers. It enhances efficiency, reduces manual labor, and provides greater operator comfort.
6. Counter-Balanced Stacker
   A counter-balanced stacker features a counterweight at the rear to balance the load lifted by the forks. This feature makes the stacker stable and capable of handling heavier loads. It is well-suited for small to medium-sized storage solutions and can operate in tight spaces, making it ideal for environments with limited room.
7. Order Picker
   Order pickers are designed for picking inventory directly from higher shelves. They are perfect for high-rack warehouses or operations that require flexibility and accuracy in picking. These devices help improve warehouse efficiency and are particularly beneficial for environments with vertical storage.
8. Tow Tractor
   Tow tractors are used to pull heavy loads or equipment in large warehouses, manufacturing plants, or distribution centers. They are capable of towing multiple pallets or items, reducing the need for frequent transportation and improving overall efficiency in vast areas.
9. Lift Tables
   Lift tables are used to raise items to the desired height, making them ideal for loading, assembly lines, or material handling. Powered by electric or hydraulic systems, they are widely used in industrial, logistics, and warehouse settings to facilitate efficient and safe handling of materials at various heights.

Pallet jacks aren’t built to lift materials as high as forklifts. Most are able to raise their loads just a foot or two off the ground, although some have a maximum lift height of eight feet. Make sure to double check what your model is capable of.

When choosing the right equipment, consider the following factors:

• Load Capacity: For light-duty tasks, choose hand pallet jacks or semi-electric stackers. For heavy-duty applications, go for full electric stackers or counter-balanced stackers.
• Space: For tight working areas, choose more compact, maneuverable equipment, such as hand pallet jacks or counter-balanced stackers.
• Operational Frequency: For high-frequency or long-duration use, electric equipment is recommended to improve efficiency and reduce operator fatigue.

We accept various payment options, including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay, ensuring a secure and convenient checkout.

Order processing time is typically 1-3 business days. For domestic orders, standard shipping takes 5-8 business days, while international orders may take 7-14 days. Exact times may vary depending on your location.

Once your order has shipped, you will receive an email with a tracking link. Click the link to view your package’s real-time location and estimated delivery date.

Yes, we offer a 30-day return or exchange policy for eligible items. Products must be in new, unused condition and include all original packaging. Please contact our customer support team to initiate a return or exchange.

Some products require minimal assembly, and we include a detailed instruction manual. If you need additional help, feel free to reach out to us.

Yes, if you plan to buy in bulk or for commercial use, please contact our sales team for custom discount options.

We use advanced encryption to secure your payment and personal information, and we do not share your details with any third parties. For more, please view our privacy policy.

You can reach our customer support team via email or online chat. We strive to respond within 24 hours to provide you with the best assistance.

Due to size and weight limitations, some large items may not be deliverable to remote areas. If you encounter delivery issues at checkout, please contact customer support for assistance.